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Short test with an Avidsen video door phone

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  2. Short test with an Avidsen video door phone

Short test with an Avidsen video door phone

In the event of an intercom malfunction, we recommend a short-distance function test. The purpose of this test is to ensure that your malfunction is not linked to a fault in your installation (cut, severed or damaged cable).

This tutorial is applicable for:

Avidsen - 112290 - Elia, Avidsen - 112291 Maya, Avidsen - 112292 - Elia Smart
Difficulté : Easy
Temps nécessaire : 10 minutes
Nombre d’étapes : 5
Mise à jour : February 2025

Tutorial steps:

Step 1: Switch off your device

  • Unplug your AC adapter before working on the device.

or

  • Lower the circuit breaker associated with your appliance.

Step 2: Dismantling your door station

  • Remove the intercom panel from its wall bracket by removing the security screw located underneath the intercom panel.
  • Unclip the terminal block connector.
  • Disconnect the two wires connecting terminals 1 and 2 of the monitor to terminals 1 and 2 of the intercom panel. (Also disconnect terminals 3,4 and 5,6 if you have a electric strike plate and a gate).
  • Bring your intercom panel close to your indoor monitor.

Step 3: Dismantling the monitor

  • Remove the monitor from its stand by lifting it upwards and carefully turning it over.
  • Disconnect wires from terminals 1 and 2.

Step 4: Short-distance connection

  • Take a 2m cable with a cross-section of 1.5mm² and connect terminal 1 of the monitor to terminal 1 of the intercom panel (red wire on the diagram).
  • Take a 2m cable with a cross-section of 1.5mm² and connect terminal 2 of the monitor to terminal 2 of the intercom panel (blue wire on the diagram).

Please note: intercom panel ‘s terminal block connection has a direction. It is imperative to respect the direction, otherwise malfunctions may occur (unwanted calls, call button not working, etc.).

Step 5: Power-up and functional test

  • Reconnect your mains adapter to the 230V

or

  • Raise the circuit breaker associated with your appliance.

 

  • Make sure the product is working properly.
  • If your problem is identical, please contact our technical support team.
  • If the intercom is not working properly, please check your installation.

 

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