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Replacing the microphone on intercom panel Philips WelcomeEye

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  2. Replacing the microphone on intercom panel Philips WelcomeEye

Replacing the microphone on intercom panel Philips WelcomeEye

You can no longer hear your visitors, or your video door entry system makes a loud crackling noise Before carrying out any work or maintenance, please switch off all components of your video door entry system and place yourself on a suitable surface to avoid scratching the lens.

This tutorial is applicable for:

531006, Philips - 531001 - WelcomeEye Touch, Philips - 531004 - WelcomeEye Compact, Philips - 531019 - WelcomeEye Comfort, Philips - 531036 - WelcomeEye Connect 2
Difficulté : Easy
Temps nécessaire : 20 minutes minutes
Nombre d’étapes : 8
Mise à jour : February 2025

Materials needed:

Phillips screwdriver, plastic spatula, precision pliers

Tutorial steps:

Step 1: Remove the rear bracket

  • Turn the Door Station upside down.
  • Remove the 4 rear screws from intercom panel using a Phillips screwdriver.
  • Please note that these 4 screws may be located under a protective rubber.
  • Carefully remove the black rear panel.

Step 2: Disconnect the microphone

  • Gently disconnect the microphone connector by pulling it towards you with precision pliers. Be careful not to pull on the wires.

Step 3: How to remove a connector

  • To remove the connector safely, hold it in place with the precision pliers and make gentle left and right movements.

Step 4: Disconnect the video circuit board

  • Gently disconnect the connector from the video circuit board by pulling it towards you with precision pliers. Be careful not to pull on the wires.

Step 5: Access to the microphone

  • Gently tip the circuit board to the right. Be careful not to damage the remaining wires

Step 6: Replace the microphone

  • Remove the old microphone using the spatula.
  • Reposition the new microphone in its housing.

Step 7: Repositioning the circuit board

  • Reposition the circuit board in its housing. Don’t forget to route the camera and microphone connector wires through the middle of the circuit board.
  • Reconnect the components as described in steps 2 to 4.

Step 8: Refitting the rear bracket

  • Reposition the intercom panel rear bracket by screwing back the 4 screws previously removed in step 1. Be careful not to pinch the cables.
  • The replacement is complete.
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