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VISIA and AVIWATCH camera connection by TENVISTY

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  2. VISIA and AVIWATCH camera connection by TENVISTY

VISIA and AVIWATCH camera connection by TENVISTY

In the event that you need to replace your smartphone and it is no longer compatible with the VISIA or AVIWATCH application, here's a tutorial to help you install the new TENVISTY application.

This tutorial is applicable for:

123281, 123282, 123287, 123381, 123382
Difficulté : Easy
Temps nécessaire : 10 minutes
Nombre d’étapes : 4
Mise à jour : February 2025

Tutorial steps:

Step 1: Download the TENVISTY application

  • Please download the TENVISTY application from your Google Play or AppStore.
  • You don’t need to create a user account to take advantage of your camera’s smooth operation.

Step 2: Preparing your camera

  • Connect your camera by network cable to your Internet box (you can then switch it to Wifi).
  • Plug in your camera and wait 2 minutes.
  • You will need to reset your camera before putting it into service.

Part no. 123281

  • Hold the RESET button on the camera cable for 10 seconds. (The reset button can also be located right next to the micro SD card slot).
  • It is normal for the camera not to emit any sound or reaction.
  • Wait 2 minutes for your camera to initialize properly.

Part no. 123282

  • Hold the RESET button on the camera cable for 10 seconds. The camera will emit a confirmation melody.
  • The camera then performs a start-up rotation.
  • Wait 2 minutes for your camera to initialize properly.

Part no. 123287

  • Hold the RESET button on the camera cable for 10 seconds.
  • It is normal for the camera not to emit any sound or reaction.
  • Wait 2 minutes for your camera to initialize properly.

Part no. 123383

  • Hold the RESET button on the camera cable for 10 seconds.
  • The camera then performs a start-up rotation.
  • Wait 2 minutes for your camera to initialize properly.

Step 3: Camera association

  • Make sure your smartphone is connected to your Internet box via Wifi.
  • Launch the TENVISTY application.
  • In the case of a new installation, be sure to grant the authorizations required by the application. In particular, location and camera permissions.
  • It is not necessary to create a TENVISTY account to operate the camera. Press “OK”.
  • Press “+”.
  • Press “Search LAN”.
  • Your smartphone will scan local network and should find your camera’s UID.
  • Press the camera’s UID (written on the label of your camera). In our example: IIII-631612-EFEBE.
  • As the camera was reset in step 2, its default password is admin.
  • Check the “Use default password” box to automatically enter the admin password.
  • Then press “Next”.
  • You will need to name your camera in order to identify it in the application.
  • Press “Save”.
  • To secure the camera, the application will ask you to change the default password to a personal one.
  • This password must contain at least 6 characters, including at least one capital letter and numbers.
  • Don’t forget to confirm your password by entering it a second time.
  • Press “Finish”.
  • The application returns to its home page and your camera now appears online.
  • Click on your camera’s image to view it live.

Step 4: Wifi association

  • If you wish to operate your camera via Wifi rather than the network cable, enter the settings menu by pressing .
  • Select Wifi.
  • Your camera will detect all Internet boxes in the vicinity that are compatible with it.
  • Please select your internet box from the list.
  • Ѕі lе nоm dе réѕеаu n арраrаіt раѕ, rеndеz-vоuѕ dаnѕ lеѕ аutоrіѕаtіоnѕ dе vоtrе ѕmаrtрhоnе еt vérіfіеz quе lе аutоrіѕаtіоn “Роѕіtіоn” оu “Іnfоrmаtіоnѕ dе lосаlіѕаtіоn” ѕоіt ассоrdéе.
  • Please enter the wifi key of your internet box.

Step 4.1: Where to find the Wifi key - ORANGE operator

  • LіvеВох 4 = Lа сlé wіfі еѕt vіѕіblе еn сlіquаnt ѕur lе і еn fасаdе dе vоtrе Lіvеbох.
  • LіvеВох 5 = Lа сlé wіfі ѕе ѕіtuе ѕur lа саrtе d’іdеntіfісаtіоn еt égаlеmеnt ѕur l’étіquеttе à l’аrrіèrе dе vоtrе Lіvеbох.
  • LіvеВох 6 = Lа сlé wіfі еѕt vіѕіblе dаnѕ lеѕ раrаmètrеѕ Wіfі ассеѕѕіblе dерuіѕ l’éсrаn еn fаçаdе.

Step 4.2 : Where to find the Wifi key - SFR operator

  • SFR NB6 / NB7 / NB8 = The wifi key is located on the label on the back of your SFRBox.

Step 4.3: Where to find the Wifi key - Bouygues operator

  • Bbox Miami / 4K = The wifi key is located on the label on the back of your Bbox. It’s the code on the WPA line.

Step 4.4: Where to find the Wifi key - Freebox operator

  • Vаlаblе роur Frееbох Dеltа / Рор / Révоlutіоn / mіnі / Оnе / 4G+ / Сrуѕtаl
  • Vеuіllеz téléсhаrgеr l’аррlісаtіоn ” Frееbох Соnесt ” dіѕроnіblе ѕur l’АррЅtоrе еt lе Gооglе Рlауѕtоrе.
  • Ѕélесtіоnnеr lе mоdèlе dе vоtrе Frееbох еt іdеntіfіеz-vоuѕ.
  • Lа сlé wіfі dе vоtrе Frееbох ѕе ѕіtuе dаnѕ lе mеnu “Мes ассèѕ Wіfі”.
  • Make sure all parameters are valid, then press “Change now”.
  • If successful, a small “success” message will briefly appear.
  • The camera can now operate over Wifi.
  • You can disconnect the network cable from the camera.
  • Close the application and relaunch it. Then make sure your camera’s video is still accessible.
  • If this is the case, the camera’s Wifi configuration is complete.
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