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SORIA troubleshooting diagnostics

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  2. SORIA troubleshooting diagnostics

SORIA troubleshooting diagnostics

Your solar kit doesn't work properly, doesn't produce enough, here's a troubleshooting tutorial

This tutorial is applicable for:

Difficulté : Easy
Temps nécessaire : 5 minutes
Nombre d’étapes : 3
Mise à jour : April 2025

Tutorial steps:

Production problems

  • In the event of production problems, please check the performance of your inverter from the :
  • On the SORIA kit home page, click on “Device Information”.
  • The “V” value corresponds to the voltage supplied by your solar panels. With 2 compliant solar panels, you should have a value greater than 35V.
  • The “Photovoltaic current” value corresponds to the current produced by your solar panels. This value will depend on the positioning of your solar panels and the sun’s luminous power. A good exposure should be around 9A.

Example of a solar panel that is poorly connected or faulty

  • Incorrect photovoltaic voltage
  • Correct photovoltaic current

Incorrect exposure or low light intensity

  • Photovoltaic voltage correct
  • Incorrect photovoltaic current

This is the most frequent case, and depends on the sun’s luminous power, temperature and exposure…

It’s normal to have these values in autumn and winter.

Check solar panel exposure

the microinverter has a maximum efficiency of 92.7%.

Electricity production depends on :

  • Panel orientation: make sure the 2 panels face due south.
  • Panel temperature: too high or too low a temperature will trip the inverter and limit its performance.
  • Whether or not the panels are shaded: even a small amount of shade on the panels will result in a drop in performance.
  • Tilt: It is essential to use the brackets supplied to maintain a 30° tilt.
  • Inverter efficiency: The 400W of solar kit is the maximum peak output of the panels. As the inverter has a maximum efficiency of 92.7%, effective production will be lower.

 

Inverter does not supply power

  • Please check the tutorial “meaning of inverter LEDs”.
  • The inverter must calibrate itself to the electrical grid in order to produce power. If the LED is flashing red, the inverter is not connected to 230V or there is no power in the socket.
  • If these parameters are correct, the inverter is malfunctioning.

SORIA kit blows the circuit breaker

  • Check that your electrical installation is in order. Unplug the SORIA kit from your wall socket and reset the circuit breaker.
  • If the circuit breaker does not trip, the inverter has failed.
  • Make sure the inverter is not exposed to the outside of the building. solar panel

Can't connect to Wifi

  • Make sure the inverter is within range of your internet box.
  • As the antenna is integrated into the inverter, and the inverter is at ground level, it will have less radio range than a smartphone. Position the smartphone at the exact location of the inverter to check its Wifi reception.
  • Make sure that at the solar panel location, you receive at least 2 bars of Wifi reception on your smartphone.
  • The inverter is compatible with a 2.4Ghz Wifi network only.
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