Need some help ? We’re here to assist

Do you need a product instruction manual? A data sheet? Advice about one of our products?
Explore the Avidsen service area to easily access the different supports available to you in order to meet your needs.


Search for a product

If you already know the six-digit Avidsen reference number of your product: OK

Example : 114156


Technical assistance

Our technical assistance team is here to help you and guide you in your product choice, installation and use.
Let us know what you think about the product that you have just purchased. Your comments and suggestions, as well as your reviews, are welcome so that we can do everything possible to satisfy you.

How can you contact our technical assistance team?

Telephone

We are available Monday to Friday, from 09:00 to 12:00 and from 14:00 to 18:00.

Vous pouvez accèder à Avidssy, notre chatbot en ligne 24/24h et 7/7jours en cliquant ici

Track a product return

Please state your Return Agreement number, or the case number that was given to you during your phone call.
An example of a return agreement number : 29020009.

If your product is returned to us by the shop, or if you have returned the product to us directly, please state your post code.